Feedback

In respect to my client Ms. Maluli Sayalak. Actually, Armenia was the highlight of her trip. Thank you soooo much for taking care of her. Absolutely no complains a big high five for all of you!

Martha Torres,
sales agent for ETC

Большое спасибо за сказочное воздушное приключение над волшебным храмом Гарни!!!!!!!!!!! Полёт супер, хорошая организация, позитивное настроение и море незабываемых картинок природы Армении!!!

Большое спасибо Карине, команде Феникс Тура, отдельная благодарность капитану Наири!

Вы дарите людям счастье!!!!!!!!

I would like to thank you on behalf of my guests for your work!

They were absolutely satisfied and had a very great holiday in Armenia. They use the words: “our guide” was more than a guide, he is a warm hearted, lovely man, who became our friend, and would like to give us as much as possible of his knowledge within this short period as he could. Their favorite moment was when they stopped to buy something, but the shop was closed and the neighbors next house invited them to eat together, so the Armenian hospitality is endless 🙂

Thanks again to all your team!

Mr. Costas Christ, visiting our office at Ani Plaza Hotel in Yerevan. Costas Christ is an award-winning travel writer and editor at large for National Geographic Traveler where he frequently writes about sustainable tourism. Earlier in the day we had a very productive meeting with Mr. Christ under the auspices of the Initiatives for Development of Armenia (IDeA) Charitable Foundation and the UITO (The Union of Incoming Operators of Armenia), where we were able to discuss the great deal of the issues of tourism industry in Armenia.

We were very satisfied with the itinerary you set for us. I would rate our tour guide Ara as excellent, he definitely added a lot of insight to the culture which proved both educational and interesting. Overall, we had a great experience with your company and would definitely recommend you to my friends!

Sheena and Kristine, Dubai

Dear Ms Karine,

We had very nice tour with your friendly care. I was deeply impressed by the brilliant cultures of your ancestors, especially the Armenian alphabet which had created 1,000 years earlier than our character, Hangul. I hope we have another chance to meet again!

Best wishes,
Jae Youl Uhm, South Korea

Excellent tour guide in each country, especially for Ali in Iran, Anna in Armenia and Rovshan in Azerbajian. They are all very professional on historical knowledge sharing and caring for the customer.

Great coordination for each country boarder crossing and smooth on country’s transfer. Nice food arrangement for lunch and dinner in each country, I tried almost every specialty with fantastic flavor.

Comfortable hotel stay, generally hotel standard can meet 3 stars above per arrangement, except Azerbajian’s one is less 3 star level.  Safe drive experience in each country as every day we had to spent about 6-8 hours on the road.

Wei Ling, China

这次旅途我很开心。客人也非常满意，酒店在市中心，地理位置和设施都很好，车子也很舒适，导游很用心，很努力，下次有团一定还会再找你们的~我下一年还会去的，下一年再见

Dear Phoenix Team,

We have received very good feedback with regards to the service provided by you towards Mr. Nagulan’s trip, thank you for taking good care of our mutual client. Appreciate all your assistance. Will keep in touch for any further bookings!

Dear Karine

A big thank you for the Armenia part of our trip, which has been fantastic. Onik has been a most excellent driver and companion. His courtesy, tolerance and humour have been particularly welcome considering the age of our fellow traveler. We will be recommending you and Armenia to our friends in the UK.

Regards
Susie and John Ingham